Last Updated: 14 November 2026
At a Glance: Trust, Choice, and Fairness
Target Audience: Carers, people who live with autism or mental illness or intellectual disability.
Core Purpose: To define rules for using our site, explain intellectual property rights, and the users rights according to the Australian Privacy Principles.
Read Time: 4 minutes.
Table of Contents1. General Information and Use
2. Intellectual Property
3. Outbound and External Web Links
4. Feedback, Concerns, and formal Complaints
5. Governing Jurisdiction
6. Returns Policy
7. Shipping Policy
1. General Information and Use
Welcome to Boundless Empowerment. All information, documents, and resources provided on this website are for general informational and educational purposes only. We strive for accuracy and logic in our publications, but the content does not constitute professional, clinical, legal, or therapeutic advice.
Assumption of Risk: Your use of any materials, advice, or guides on this website is entirely at your own risk. It is your sole responsibility to ensure that any services, publications, or information available through this website meet your specific individual requirements.2. Intellectual Property
This website contains material owned by or licensed to Boundless Empowerment, including the overall design, written articles, visual checklists, and custom brand logos.
The actual books, fidgets and other empowerment accessories are owned by other entities, and Boundless Empowerment is a seller of these products. We do not own the intellectual property for these products.
Copyright and Creative Commons Licences: Unless otherwise specified, any articles found on Boundless Empowerment are protected by copyright.
💡 Cognitive Rest Stop: If you are feeling overwhelmed by terms or policy jargon, take a deep breath. Our terms are designed to guarantee you have absolute choice and control over how you interact with us. You are never under any pressure or obligation.
3. Privacy, Data Security, and System Firewall
Your privacy matters to us. Any personal or sensitive information collected via enquiry forms or purchases are handled in strict accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
You retain the right to view, correct, or request the deletion of your personal data under APPs 12 & 13 at any time.4. Outbound and External Web Links
From time to time, this website may include links to external websites. These links are provided solely for your convenience and local information.
Endorsement Disclaimer: Outbound links do not signify that Boundless Empowerment endorses the external website. We do not accept responsibility or legal liability for the content, privacy policies, or actions of any linked third-party websites.5. Feedback, Concerns, and formal Complaints
We value your honest feedback and take all community concerns seriously. We aim to address and resolve any issues promptly, respectfully, and fairly.
If you have a concern, question, or wish to file a complaint regarding a purchase on our website or your data, please email help_and_support@boundless-empowerment.com.au. We will investigate and respond to your request within 48 hours.6. Governing Jurisdiction
Your use of this website, any materials downloaded from it, and any dispute arising out of such use is governed by and construed in accordance with the laws of Queensland, Australia, and you agree to submit to the exclusive jurisdiction of the courts of Queensland.7. Returns Policy
Boundless Empowerment will accept returns within a 7 day period of receipt of the product, but only if the product is received in a condition that it can’t be used or does not fulfill the purpose of the product. If you notify us that the product was received in a poor condition or that it does not fulfil the purpose of the product within 7 days of receipt, we will refund 100% of the purchase price less postage, handling and administration charges. You are responsible for the postage costs of sending the product/products back to Boundless Empowerment.8. Shipping Policy
We offer three choices for shipping your products.1. It is free to pick up your purchase from our home office in Kearneys Spring QLD 4350 by appointment. Same day pick up can be arranged.
2. Standard shipping. If you choose this option at checkout, your product will be picked and packaged within 24 hours and shipped to you within 5-10 business days.
3. Express delivery. If you choose this option at checkout, your product will be pick and packaged within 24 hours and shipped to you the next business day.
We do not offer same day shipping.